Privacy Policy

Privacy Policy

Registered office: Farlam Hall Limited
Registration number: 01203225

VAT registration: GB257330270

Farlam Hall are committed to protecting and respecting your privacy. This policy (together with our terms of use) sets out the basis on which any personal data we collect from you, or that you provide to us be processed. Please read the following carefully to understand our views and procedures.

For the purposes of the Data Protection Act 2018 the data controller is Owner Farlam Hall, Hallbankgate, Brampton, Cumbria, CA8 2NG.

We collect personal information from visitors to this web site through the use of enquiry and reservation forms and every time you email us your details. We also collect information automatically about your visit to our website which may include your IP addresses.  You may also give us personal information using the internet. We may use this information to contact you by e-mail or other methods. This information may be used, for example, to inform you of special promotions, price offers etc.  We may also monitor and collect the domains of visitors to our site. This information may be used for analysis and statistical purposes.

We may also collect information about your general Internet usage by using a cookie file which is stored on the hard drive of your computer. You may refuse to accept cookies by activating the setting on your browser, though this may mean you are unable to access certain parts of our site.

We respect your right of privacy. If you tell us that you do not wish to have this information used we will respect your wishes. If you have any requests concerning your personal information or any queries with regard to the capture, storage and use of personal information please contact the team at Farlam Hall directly.

Material on this website is protected by copyright which is owned by Farlam Hall. Users may view, print and download the contents for personal use only and the contents must not be used for any commercial purposes without the permission of Farlam Hall. 


The Farlam Hall website may contain links to other we do not endorse or accept any responsibility or liability for these other websites. Please be aware when visiting other sites that we have no control over the content of these sites. Please also ensure that you have taken precautionary measures to ensure that any downloads etc. are safe.

We will take all steps reasonably necessary to ensure that any data collected from you is treated securely and in accordance with this privacy policy. Please note that this data may be transferred, processed and stored at a destination outside the European Economic Area by our staff or staff of one of our suppliers.

Unfortunately, the transmission of information via the internet is not completely secure and while we will do our best to protect your personal data, we cannot guarantee its security. Any transmission is done at your own risk.

Any changes we make to our privacy policy in the future will be posted on this page and where appropriate notified to you by email.

By browsing this website and communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.

Cookies

About cookies

As part of the new European Union privacy protection laws we are required to inform you when we use tracking features called 'cookies' on our website.

How we use cookies

Cookies are tiny, harmless text files sent to your computer or mobile when you visit a website.

Most websites use cookies, and in our case we use them to understand where visitors are coming from and how they use our website in order for us to constantly improve the website experience. We don't use cookies to track individuals or store sensitive information such as your name, address or credit card details.

Third parties (such as online reservations systems, Google and social media websites) that feature on this website may also use cookies to ensure their features and processes work properly. Please note we are not responsible for cookie usage on these websites and features.

Our website uses third party companies to deliver online services. Their websites may also use cookies to ensure their features and processes work properly. Please note we are not responsible for cookie usage on these websites and features.

 

Current third parties are:

Reservations systems: www.sabrehospitality.com/privacy-policy.php

Gift vouchers:  https://www.giftpro.co.uk/privacy-policy/

Google mapping http://maps.google.co.uk

Social media: Facebook: www.facebook.com

Twitter: www.twitter.com 

 

WHAT TO DO IF YOU DO NOT CONSENT TO US USING COOKIES:

If you do not consent to us using cookies you can restrict or delete them from your browser. To help you change your browsers cookie preferences we have collated some instructions for the most popular browsers.

 

Click here for details of how to change your privacy preferences (link to Managing cookies content, see below)

Please note if cookies are disabled the online browsing experience may be limited.

 

What cookies do we use? 

 Cookie Type

 _utma

This cookie is what's called a "persistent" cookie, and keeps track of the number of times a visitor has been to the site, when their first visit was, and when their last visit occurred.

 _utmb

Records when a visitor enters a site, and expires at the end of the session.

 _utmc

Records when a visitor leaves a site. It expires after 30 minutes if there is no activity.

 _utmz

Keeps track of where the visitor came from, search criteria, and geographic region they came from. It expires in 6 months.

 ctst

Used to make sure we can write the 3rd party cookies.

 stc4101

This is the third party cookie used to store all the other cookie data in concatenated form. The Cookie's name has the site ID in it.

 stcs4101

stcs[siteid] temporary (session) data used for de duping the main cookie store (stc[siteid])

 PREF / NID

Stores preferences for the Google widgets.

 original_referer /  original_referer / k / js /    guest_id / _twitter_sess

Cookies that support our third party social media partner Twitter.

Session Cookies

Our website uses a number of session cookies which ensure you are remembered as you move between pages. Without a session cookie features such booking engines and shops would not work.

Http Only cookies:

ASP.NET_SessionId / xid / RefererCookie /  store_language


Used only when transmitting HTTP (or HTTPS) requests these cookies restrict access from other, non-HTTP APIs (such as JavaScript). This restriction mitigates but does not eliminate the threat of session cookie theft.

Our website uses as small amount of animation using Adobe Flash Player. Please note Flash cookies are stored on your device in much the same way as usual cookies, but they're managed differently by your browser. To disable or delete a Flash cookie, see Adobe Flashplayer Security Settings.

PATH TO COMPLIANCE

The information on this page is part of the action we are currently taking as we work towards higher levels of compliance. It is our policy to continually improve our privacy levels and will post updates on this page.


FURTHER INFORMATION

If you'd like to learn more about cookies and the EU Directive here are some useful links:

www.ico.gov.uk

www.aboutcookies.org

www.allaboutcookies.org